Archive for July, 2012

Camellia Cottage Management Directory

Wednesday, July 4th, 2012

We get a lot of calls; cold calls that is. Usually, the poor telemarketer at the other end starts off the conversation by asking to speak to the Director of Marketing. Or the Director of Housekeeping. Or the Purchasing Manager. Or the person responsible for Corporate Giving. After chuckling inside myself, my standard response is “There are only two humans and a dog in this organization. How may I help you?”

After many years of this type of interaction, I started wondering what it would be like if we conferred the appropriate titles on each of us and let the rest of the world know our major responsibilities here. It would look something like this—

Director of Guest Relations – Sparky

Director of Fluids Management (Coffee, OJ and Water) – Steve

Director of Stain Removal – Paula

Director of Security – Sparky

Director of Laundry Facilities – Paula

Director of Home Page Updating – Steve

So, when contacting us here at the Camellia Cottage Bed and Breakfast in wonderful Wilmington, NC remember to ask for the correct function so we can forward your inquiry to the appropriate manager. Thank you and we’ll see you soon.